Voice and accent neutralization
It is important in the workplace to avoid discussions, expressions or opinions which has the potential to aggravate people, thereby leading to unnecessary misunderstanding and problems and every attempt has to be made to neutralize and diffuse such situations.
Culture, program specific
It is important to be able to accept and tolerate other cultures that may be present in the workplace, and the focus should be on the corporate objectives and never attempt should be made to create divisions or anger.