Being well spoken and being able to communicate effectively is extremely important in any workplace.
Likewise excellent writing skills is essential for those who desire to progress in a business or corporate structure.
Without excellent reading skills a person will find it difficult to gain knowledge which may be important for quick progress in their professional career.
An extraordinary amount of knowledge could be gathered by those people who are excellent listeners and knows how to ask probing questions.
Voice and accent neutralization
It is important in the workplace to avoid discussions, expressions or opinions which has the potential to aggravate people, thereby leading to unnecessary misunderstanding and problems and every attempt has to be made to neutralize and diffuse such situations.
Culture, program specific
It is important to be able to accept and tolerate other cultures that may be present in the workplace, and the focus should be on the corporate objectives and never attempt should be made to create divisions or anger.